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NEWS

2022-08-11

New Customer Experience in Banca Transilvania: Visual Call Center

New Customer Experience in Banca Transilvania: Visual Call Center

Banca Transilvania and the FICX (fka CallVU), a San Francisco CA-based CX Digitalization company launch a first on the Romanian market, the Visual Call Center, a new way for customers to interact with BT.People who contact the Call Center team of Banca Transilvania by phone have the option of Visual [...] Detalii

2022-07-28

1,5 million cards issued by Banca Transilvania are eco-friendly

1,5 million cards issued by Banca Transilvania are eco-friendly

Banca Transilvania has issued 1.5 million eco-friendly cards, one year after it started its sustainable transformation in the cards market by launching Romania’s first eco-friendly card, BT Visa Classic. The bank has thus reduced the carbon footprint of cards issued and reissued by more than 10 [...] Detalii

2022-07-27

Banca Transilvania’s head office obtained the highest level of certification, BREEAM Outstanding

Banca Transilvania’s head office obtained the highest level of certification, BREEAM Outstanding

BT has obtained a score of 88.7% in BREEAM certification The building uses 20% less energy than the national benchmark  The bank’s head office covers an area of 38,000 square meters and has almost 1,400 offices The headquarters of Banca Transilvania, located in Cluj-Napoca, on Calea [...] Detalii

2022-07-22

Banca Transilvania opens Stup

Banca Transilvania opens Stup

Banca Transilvania opens Stup, a physical and virtual space dedicated to supporting the entrepreneurs’ community. Under the umbrella of #sefacelastup, BT has created the necessary infrastructure to connect entrepreneurs with providers of services and products for setting up, running, managing [...] Detalii

2022-07-21

Gold Recognition from Community Index for three CSR projects of Banca Transilvania

Gold Recognition from Community Index for three CSR projects of Banca Transilvania

Three CSR projects supported by Banca Transilvania received Gold Recognition from the Community Index, with an evaluation score of over 85%. Azores Sustainability & CSR Services, the market leader in Romania in terms of Sustainability and CSR analysis, has published the fourth edition of the [...] Detalii