Shareholders Communication

Our team is ready assist you with details regarding your shares, account history or shareholder certificates.

To prepare a shareholder certificate or an account history statement, we would require the following documentation:

For individuals

Standard written application template

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Copy of the shareholder's identity card, signed for conformity with the original;
Copy of the heir's certificate/certificate attesting the capacity of the heir and a copy of the applicant's identity card, signed for conformity with the original, in the event of the shareholder's demise;
Proof of fee payment.

For companies

Standard written application template

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Copy of the registration certificate, signed for conformity with the original;
Copy of the identity card of the legal representative for the legal entity, signed for conformity with the original;
Confirmation statement issued by the Trade Register (or other proof issued by a competent authority), not older than 30 days, attesting the person's capacity as legal representative of the shareholder, legal entity;
Proof of fee payment.

Applications can be submitted through the following channels

Mail

Through courier service providers

Through document submission at any Banca Transilvania branch

In person

By submitting the documents to BT’s Headquarters

BT - Headquarters, Shareholding Office, str. Calea Dorobanților, no. 30-36, Cluj-Napoca, Romania

E-mail

By sending documents online

actionariat@btrl.ro

Costs

Issue of the shareholder certificate

RON 5

Issue of an account history of BT’s shareholder

RON 10

The fees can be paid at any BT branches or digitally via BT24 Internet Banking, using the account no. RO10BTRLRONFRNI000038102 opened at BT.

Other requests from shareholders

You can get in touch with us by phone (+40 264 407 150), by e-mail or by post and we will reply you through the same channel.

The details on shareholdings, alongside the information presented in the shareholder certificate and account history, are compliant with the registry supplied the Central Depository to BT as per the legal requirements in force.

Contact

Shareholders Communication

Mail

In person

E-mail